The
ABCs of Knowledge Management
Introductory KM article includes a basic definition of KM, discussion
of intellectual assets, benefits from KM, challenges of KM, who should lead KM
efforts, and technologies that can support KM. From CIO Magazine.
The Knowledge Factor
Article by CIO Magazine's Perry Glasser covers "why knowledge management is a
foundation of organic companies, what the obstacles to knowledge management are, and how
companies evaluate knowledge."
Foreword
to Intellectual Capital
Read the foreword to Thomas A. Stewart's landmark book, Intellectual Capital.
For more details on the book, see the Amazon
entry.
Some
Principles of Knowledge Management
Ten basic principles of KM by Thomas H. Davenport, author of Working
Knowledge. The first principle reads: "Knowledge management is expensive (but so
is stupidity!)."
What is
Knowledge Management?
Good introduction from Media Access Group that includes brief history, why we need KM, and
how it is a cross- disciplinary domain.
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Knowledge Management, Round Two
Tom Davenport's thoughts about where KM has been, and where it's headed as we enter
the new century.
What is Knowledge Management?
From thought-leader Karl-Erik Sveiby, this article defines KM by looking at 40 KM initiatives around the world.
Glossary
of KM Terms
Provides definitions of common KM terms, plus links to other
glossaries.
Knowledge
Management Survey 2000
Second in a biennial series, this survey conducted by KPMG compiles results from
423 organisations in the UK, mainland
Europe and the US. now actively pursuing knowledge
management."
KM:
Making Sense of an Oxymoron
Introductory article by David Skyrme that explains the
current momentum of KM, what it involves, examples of success, guidelines for success, and
issues and challenges. |
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KM
Primer
Part of the University of Toronto's KM Initiatives web
site. Consists of 14 modular sections with references.
12 Principles of
KM
Verna Allee, author of The Knowledge
Evolution, presents guiding principles of KM in this introductory article. She also
discusses core knowledge competencies and navigational
aids for implementing KM.
Answers to
Frequently Asked Questions about KM
Basic questions and answers from the popular resource site at the University of Texas,
Austin.
Managing Customer Knowledge
Introductory article explains how KM can be used to enhance customer knowledge. Also
covers some of the issues to be considered.
Knowledge management has to be "baked
into" the job. It's got to be part of the fabric of the work.
Tom Davenport
What
is Knowledge Management?
This introduction from the Gotcha site covers what KM is, why it's important, how it's
different from other fields, what the KM process is, and what the hot topics are.
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